Below find answers to some of our customers' most common questions.
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Reach out to us directly at customercare (at) joyboxx (dot) com!
Be very careful about not storing silicones together or touching materials that could cause a “chemical meltdown,”add bacteria or lint to your toy. You can also buy a clear plastic box at your favorite chain store, that doesn’t lock and smells funny “off-gassing” because it’s not made of food-grade polypropylene.
But NO, actually you can’t find anything on planet earth that is 100% safe for your sex toys, your body and your furniture and also provides a hygienic system for each step of pleasure product use! That’s why we created Joyboxx and Playtray.
It’s a carefully thought out system for each moment of pleasure product use. From thinking about having sex, to that urgent moment when you “need a condom right away,” to quietly opening the box so your roommates don’t know, to taking out your toy then setting it down on the nightstand to get comfortable, to setting your toy or bottle of lube down after use and things are sticky, to dealing with cleaning it later, to charging your toys without having them sit in the open, to protecting them from prying eyes, dust, pet hair, bacteria and mold...
Joyboxx and Playtray handle all of these moments so you can Play on!™
- PVC, BPA, Phthalate free
- USB charging hole
- Dishwasher safe
- Recyclable *Not self-cleaning
Joyboxx and Playtray can also be cleaned in the top rack of your dishwasher!
- 1) Set to 0-0-0 ( “middle row” align with indent)
- 2) Push in button located on bottom of lock 3) Adjust the dials to your desired combination
- 4) Release the button located on the bottom of lock
- 5) The lock is now set to your personal combination
- 6) To reset, push button and change combo, release button.
Point the internal “nose groove” down towards the lid rail. Insert the top of groove first, then press firmly in the middle to snap it on.
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Our Joyboxx antimicrobial agent is mixed into the food-safe plastic during manufacturing so it will not wash off. It is safe and derived from inorganic glass powder. Silver ions retained in the glass network structure are released gradually and provide the antimicrobial resistance.
Our name appears as “PPJB” on the return address and our logo does not appear anywhere on the outside of the packaging.
Our packaging makes no mention of the nature of the contents, except when required by international customs regulations. For international shipments, where we must describe package contents, the descriptions are discreet and generic (i.e. ‘plastic box’).