Store Policies

Passionate Playground is committed to your satisfaction with our product!

All products and parts are made with 100% Quality Control. If you receive a damaged or defective part, please let us know immediately. Any photographs of damaged/defective parts, or photographs of the shipping package, will assist us in more quickly solving the problem.

Please note - due to the hygienic nature of our products, we cannot accept returns of used items.

If you have any questions or concerns, please reach out to customercare (at) joyboxx (dot) com, and we will joyfully assist you.